Problem with leaving comments. in Help and Info Forum

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Problem with leaving comments.

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wendy1

Problem with leaving comments.

Lead

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20/05/10 11:11:17

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There is a problem for some with leaving comments on profiles, also with requesting friends. lt has been reported.

Last Edited By: wendy1 20/05/10 15:47:49. Edited 1 time.

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wendy1

This from yuku support

#1

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20/05/10 16:15:04

So, browser may be an issue Chris...
What browser are you using with
the new test profile, and when
you sign in as the Yuku team?
I'm guessing that you're using Firefox?
Have you tried to comment with IE at all?

Anything I test gets tested in all main browsers and variants thereof to make sure I have several browser versions covered.

Wendy, thanks. Please keep them coning. And please ask among your friends who *can* comment,

Please may l have some help here? Suddenly l have no friends. :(

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fruitcake

#2

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20/05/10 16:48:41

thank you, wendy.
it's a vexing problem indeed.

i'm guessing it has to do with the conflict of old and new profile formats.

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wendy1

#3

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20/05/10 19:47:51

I cannot edit my previous post.

Yuku Support need to know if members can or cannot leave comments on profiles, ie going into someone else's profile to leave a comment. Obviously, l do not mean commenting on closed profiles.

http://support.yuku.com/topic/20907

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fruitcake

#4

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20/05/10 19:51:29

i cannot leave comments and have not been able to do so for a week.
i am not best pleased.

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wendy1

#5

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20/05/10 20:38:57

l noticed today, l cannot give a kudo either.

Someone else is unable to request friendship. l wonder if they are all related?

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beppy

#6

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21/05/10 11:24:08

Wendy, i find i cannot leave a comment or kudo at the moment. I could a couple of days ago.
I can message people & recieve messages but not the above two.

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wendy1

#7

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21/05/10 12:06:53

Thank you, Bep. :)

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wendy1

#8

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21/05/10 12:23:08

Yuku need to know who *can* comment, as well as those who *cannot* please. :)

For those of us that enjoy leaving comments or kudos, and/or requesting friendship, this is yet another problem. It is not a browser problem, as first thought. Yuku need to replicate the problem before they can fix it.

Please would you go into a friends profile and see if you are able to leave a comment. Either post here, or post on the link, or even PM me. l am asking for your help. I will not give your name without permission.

http://support.yuku.com/topic/20907

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fruitcake

#9

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21/05/10 20:47:08

wendy, i deeply appreciate your help on our behalf.

the situation (functions not functioning) continues for me.

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wendy1

#10

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22/05/10 09:24:55

I'm sorry, Fruitcake. The problem with not be fixed until Yuku have members names who *can* and *cannot* comment.

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wendy1

#11

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23/05/10 16:58:56

This has been put in the bug tracker with "some priority".

Thank you to those that helped.

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beppy

#12

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24/05/10 09:33:44

Thank you Wendy. I appreciate all you do to get yuku problems solved on our behalf.

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wendy1

#13

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05/06/10 17:55:03

Comments are fixed.

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beppy

#14

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06/06/10 10:46:20

Great news Wendy. Thank you for helping us with yuku problems.

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wendy1

#15

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06/06/10 14:50:46

Bep, you are most welcome, but l had to sort out my own comments too.

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beppy

#16

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07/06/10 11:20:15

To you to mate!

On a serious note, is anybody else having problems accessing yuku of late? For over a week now i click on here & it keeps showing a page... DNS server cannot be found. It's soooo frustrating!

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capi

#17

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07/06/10 15:32:22

Beppy yes,
I for one and others too have had problems with yoku..works fine for me now

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wendy1

#18

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07/06/10 22:51:15

Bep, if this happens again, can you please see if you get the same error message when trying to access,

http://www.support.yuku.com/ It seems some members can access this address but not other yuku boards.

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beppy

#19

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09/06/10 10:00:31

Okay Wendy, will do. Thank you.

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wendy1

#20

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09/06/10 10:27:16

l believe it is just an error message, like "IE cannot display this page". It can mean anything.

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